Privacy Policy

At SHANDRÉ, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order history

  • Website usage information

We collect this information to provide a smooth shopping experience and improve our services.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website and products

  • Prevent fraudulent transactions

  • Send marketing communications (when you have opted in)

Payment Information

Payments are processed securely through trusted third-party payment providers.

SHANDRÉ does not store your full payment card details.

Your payment information is handled according to the security standards of our payment providers.

Sharing Your Information

We only share personal information when necessary to operate our business, including:

  • Shipping providers to deliver your order

  • Payment processors to complete transactions

  • Service providers that help us operate our website

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize your shopping experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Marketing Communications

If you subscribe to SHANDRÉ updates, you may receive emails about:

  • New products

  • Promotions

  • Hair care tips

  • Brand updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal data

  • Requesting corrections

  • Requesting deletion of your information

  • Withdrawing consent for marketing communications

To make a privacy request, contact us at:

info@shandrehair.com

Data Security

We take reasonable measures to protect your personal information and maintain the security of our website.

However, no online transmission method is completely guaranteed to be 100% secure.

Changes to This Privacy Policy

SHANDRÉ may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact:

SHANDRÉ
Email: info@shandrehair.com